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Anatoly Terentyev
Anatoly Terentyev

Veterans Benefits Administration

The Veterans Benefits Administration (VBA) is an agency of the U.S. Department of Veterans Affairs. It is responsible for administering the department's programs that provide financial and other forms of assistance to veterans, their dependents, and survivors. Major benefits include Veterans' compensation, Veterans' pension, survivors' benefits, rehabilitation and employment assistance, education assistance, home loan guaranties, and life insurance coverage.

veterans benefits administration

The mission of the Veterans Benefits Administration, in partnership with the Veterans Health Administration and the National Cemetery Administration, is to provide benefits and services to the veterans and their families in a responsive, timely and compassionate manner in recognition of their service to the Nation.

VBA is one of three administrations falling under the Department of Veterans Affairs' larger umbrella. Along with the Veterans Health Administration and the National Cemetery Administration, VBA is responsible for administering VA's extensive non-medical benefits. According to VA's 2010 Organizational Briefing Book, VBA is further subdivided into business lines covering specific benefits:

The Veterans Benefits Administration (VBA) has over 9,000 employees who process veterans' claims for disability compensation. To ensure claims processors have the skills needed to handle disability claims efficiently and effectively, training is a key strategy. Training is particularly important as VBA hires more staff and implements new initiatives.

VBA officials described several challenges to fully applying leading practices for planning, such as other higher priorities and the frequency with which the agency is tasked with urgent or emerging training needs. VBA also stated that it has some specific strategies in place to guide training efforts, such as setting annual training requirements. Nevertheless, fully applying leading practices for training would provide VBA greater assurance that its workforce is sufficiently skilled to efficiently and effectively process disability claims and provides high-quality service to veterans.

In fiscal year 2019, VBA processed over 1.4 million claims for disability compensation and provided about $88 billion in benefits to veterans injured in service to their country. Claims processors receive training to help them determine veterans' eligibility for these benefits.

The Maryland Department of Veterans Affairs Service and Benefits Program provides assistance to the men and women who served in the Uniformed Services of the United States, their dependents, and survivors in obtaining benefits from the U.S. Department of Veterans Affairs, Department of Defense, State of Maryland and other programs for veterans and their families. In FY22, MDVA had a 90% approval rating for claims presented to the VA on behalf of veterans and family members. All of our veteran benefits specialists are accredited by the VA.

It is recommended that you first speak to the VSO before you submit your online request. Read more below on how to contact an MDVA veterans benefits specialist who can assist and answer questions.

You may search for burial locations of veterans and their family members in VA National Cemeteries, state veterans cemeteries, various other military and Department of Interior cemeteries, and for veterans buried in private cemeteries when the grave is marked with a government grave marker.

The database includes urn/plaque records from the VA and burial records from many sources. These sources provide varied data; some searches may contain less information than others. Information on veterans buried in private cemeteries was collected for the purpose of furnishing government grave markers, and we do not have information available for burials prior to 1997.

We synchronize strategic, legislative and fiscal initiatives to build and sustain military readiness, care and advocacy for veterans and cultivate purposeful partnerships in support of our mission to serve every member.

This webinar provides an overview of the Department of Veterans Affairs (VA) Veterans Benefits Administration (VBA), including the types of benefits available to veterans, eligibility requirements for benefits, applications for benefits, considerations for special groups (including elderly and homeless veterans), and the VBA's response to the COVID-19 pandemic.

Eligible veterans and family members may get financial assistance, peer support from the Statewide Advocacy for Veteran Empowerment (SAVE) team, connection to the Women Veterans' Network (WVN), or opportunity for burial at the Massachusetts Veteran Memorial Cemeteries in Agawam and Winchendon.

If you have any questions, please email us at, or call 512-245-2641. Due to increased activity during the month prior to the start of each new semester (Jan, May, & Aug), hold times may exceed 30 minutes and email may take a minimum of five working days to respond.

VSOs receive special training through the Veterans Administration to become accredited to connect eligible veterans to benefits earned through military service including; compensation, education, vocational and rehabilitation and employment, home loans, life insurance, pension, health care, as well as burial benefits.

The Office of Financial Aid at Troy University is responsible for certifying VA educational benefits for veterans, National Guard and Reserve members, and dependents of veterans. We are delighted that you have made the choice to join our campus and take advantage of your educational benefits.

Members of SALUTE are students who represent every part of American military and veterans in higher education, at two-and four-year institutions. Members include: retirees, disabled veterans, active duty military, National Guard and reservists returning to higher education, starting second careers or helping fund their college careers with military service.

The establishment of the Veterans Administration (VA) came in 1930 when Congress authorized the President to "consolidate and coordinate Government activities affecting war veterans." The three component agencies (the Veterans Bureau, the Bureau of Pensions of the Interior Department, and the National Home for Disabled Volunteer Soldiers) became bureaus within the Veterans Administration.

The VA is responsible for administering benefit programs for veterans, their families, and their survivors. These benefits include pension, education, disability compensation, home loans, life insurance, vocational rehabilitation, survivor support, medical care, and burial benefits. 041b061a72


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